How to Order Custom Products

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Drawers

 

Quick Ship Program

 

Our fastest service for custom drawers up to 100 drawers per order. Quick Ship is organized around a standard range of materials and machining options. Lead-time from order placement to shipment is 5-days or less.

 

New Quick Ship Program Customers

Contact Customer Service, or your Valen Sales Representative. Please indicate the type of drawers needed, plus a list of sizes and quantities. For fastest response, fax or email a list of sizes, drawings if any, plus your contact phone number.

 

Most new Quick Ship customers place initial orders using a credit card. Open accounts are offered. Since the time needed to review an application for credit can vary widely, Valen recommends the use of credit cards for initial orders.

 

Once the order is placed, be sure to check the order acknowledgement immediately for errors. Drawers ordered in error cannot be returned.

 

On-line Quote Access for Existing Quick Ship Customers

Customers with a history of purchases from Valen are eligible to request on-line access to price their own quotes and place orders in real time. To discuss setting up access, please contact Customer Service or your Valen Sales Representative. Use of the on-line quote system is entirely optional. We welcome faxed and emailed quote requests and orders from all customers. The on-line system is only active for Quick Ship Program drawers at this time.

 

Drawers for Projects and OEMs:

Valen is well known for its strong capabilities serving large manufacturers. The company specializes in supplying large and other custom requirements with excellent lead times and low prices. We are pleased to quote large individual jobs and ongoing JIT programs. Valen can potentially supply additional drawer materials and other unique features for projects and OEMs, please inquire.

 

Doos

 

Quick Ship Program

All doors and accessories found in our Bravo, Tempo, Classic, and Aluminum lines are available in our Quick Ship program. Lead time is 5-days or less. For fastest response, fax or email a list of sizes, drawings if any, plus your contact phone number.

 

Doors for Projects and OEMs

A wide range of possibilities exist for custom designs, colors, patterns, and finishes in DLV doors and accessories, and we find new applications all the time. The Valen organization has a robust production capability, and well-proven track record with large projects and high volume JIT programs. Please contact your Valen Sales Representative to discuss your requirements.

 

Contact Us

 

Customer Service is open from 8 AM to 5:00 PM Eastern Time. Quick Ship quotes are normally returned the same day, or within 24 hours.

 

1.800.334.4825

1.336.956.2118

1.336.956.6315 fax

Customer Service quote and order email address: orders@valendrawers.com